Where to Get the Best WordPress Customer Support?

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You don't have to be a technical genius to create a site with a WordPress theme. But once the work is done, it's too early to relax. All WordPress sites break at some point. There are many hazards that can affect their performance: malware, hackers, DDoS attacks, and outdated software.

Have you ever thought who'll care of your WordPress website once it goes live? It takes longer to keep it updated, backed up, and protected. Unless you are tech savvy, you'll also have to seek advice on WordPress help forums and study many tutorials. Add your main business tasks to that, and sleepless nights are guaranteed.

You can get third-party WordPress support in two ways. The first one is to hire a specialist, but his work can cost you a four-digit paycheck a month.

A much cheaper alternative is to order a WordPress maintenance service with pricing plans starting at less than $100.

What Kind of WordPress Help You Can Get

There are many technical issues to handle on your site. Here's a full checklist of what you'll get with WordPress support services.

WordPress Backups. You'll have all the data saved in the cloud storage. If your site crashes, you won't lose anything.

WordPress Updates. Whenever there's a new version of your plugin, theme or WordPress core, you'll get it installed.

Uptime Monitoring. Your WordPress site will always be under supervision. If it suddenly goes down, you can bring it back online ASAP.

WordPress Security Monitoring. Malware and other threats will be detected before they harm your site.

Incident Management. Even with bullet-proof WordPress security, websites sometimes get hacked. Professionals will clean up the hack and restore your data from the latest backup.

Custom Development. You can order experts to complete small jobs such as WordPress theme customization and plugin setup.

Page Speed Optimization. That's what will make your site load faster for lower bounce rates and higher SEO rankings.

WordPress Migration Website. You can have your site migrated to another hosting if your current one is slow or buggy.

Hosting. Some of these companies can host your website on their private servers.

Staging Site. Sometimes installation of new WordPress features causes issues. You can have them tested on a staging site first.

SEO WordPress Support. Experts can add alt tags to images, metadata, links, and sitemap to grow your ranking.

Reports. You'll receive the info about your site performance, security, backups, WordPress updates, etc.

Detailed Comparison of 10 Premium WordPress Services

Learn how the best WordPress support services differ from each other in this table. It will let you choose the most profitable solution for your needs.

WP Site Care Maintainn The WP Butler Proactive WP WP Buffs API Studios Total WP Support SkyrocketWP Cinch Web Services GoWP Cloud Backups daily / hourly daily weekly / daily weekly daily / hourly daily weekly / daily / real-time daily daily / real-time daily Software Updates weekly or whenever available weekly once / twice / thrice a week within a few days of the release daily weekly or whenever available on the 1st day of each month weekly daily daily, weekly Uptime Monitoring 24/7 every 5-15 min 24/7 24/7 24/7 24/7 24/7 24/7 24/7 24/7 Security Monitoring 24/7 24/7 once / twice a week daily daily 24/7 24/7 24/7 24/7 24/7 Incident Management + + + + + + + + + + Custom Development starting from 2 hours per month for extra fees (5 hours cost $750) unlimited 15-minute tasks starting from 1 hour per month unlimited edits starting from 2 hours per month starting from 1 small job per month starting from 1 hour per month for extra $50 per hour unlimited 30-minute tasks eCommerce Support + + + + + + for extra $60 per month + + + Page Speed Optimization + for extra fees for extra $140 per hour + + + + + + + Website Migration for extra $200-$300 + + + for extra fees + for extra $150, free - to their own hosting + + for extra $99 Hosting no no no no for extra fees + + + + no Staging Site + + for extra fees no for extra fees + + + + + SEO Services + no no no + + + + no no Reports monthly no no monthly weekly monthly monthly monthly no weekly Monthly Price $79 - $999 $49 - $149 $41 - $205 $79 - $399 $40 - $120 $119 - $599 $49 - $249 $99 - $449 $49 - $99 $29 - $149 Support Hours 7am - 7pm MDT / MST (urgent - 24/7) 9am - 8pm ET 7am - 4pm PST 9am - 5pm CT 24/7 9am - 8pm EET / EST 9am - 5pm PST 7am - 6pm CST (urgent - 24/7) 9am - 6pm CT 7am - 5pm ET Verdict

With these professional WordPress services, your site will always be up to date, secure, and fast. GoWP is the cheapest solution, while SkyrocketWP provides all the features without charging any extra fees. It's up to you which one of them to use to maintain your site. You can also delegate your WordPress tasks to the support team of wordpress.com.

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